Shipping policy

We ship worldwide with full tracking on every order.

Processing Times

All orders are processed within 1–2 business days.
You will receive a tracking number by email as soon as your order ships.

Estimated Delivery Times

Europe: 2–5 business days
USA / Canada: 3–7 business days
UK / Ireland: 3–7 business days
Australia / New Zealand: 5–10 business days
Rest of World: 7–14 business days

Where We Ship

We currently deliver to 40+ countries.

Tracking

Once shipped, all orders include a tracking link so you can follow your package at every step.

Delays

During holidays or peak seasons, shipping carriers may experience slight delays. We appreciate your patience.

Customer Support

If you have any questions about your shipment, you can contact us anytime:
📩 support@auracaste.com

We reply within 24 hours by email.